Transcription

How does it work

Gistly empowers organizations to effortlessly record calls and provide highly accurate transcriptions across an impressive spectrum of over 100 languages, breaking down communication barriers and enabling a global reach. With this extensive language support, Gistly ensures that businesses can cater to a diverse customer base, enhancing customer experience and satisfaction.

Beyond mere transcription, Gistly introduces advanced features designed to refine and enrich the transcription process. One of the standout functionalities is speaker identification, which allows for precise segment splitting based on who is speaking during the call. This feature not only clarifies the conversation flow but also organizes the transcription in a way that makes it easier to follow and analyze, improving the utility of transcribed calls for quality assurance, training, and compliance purposes.

Moreover, Gistly goes a step further by offering Proper Nouns correction, a unique service that ensures the accuracy of transcriptions even in the details. By allowing users to provide a list of proper nouns relevant to their business or industry—be it product names, technical terms, or company-specific jargon—Gistly can correct these within the transcription. This attention to detail guarantees that the transcribed text is not only accurate in its language but also in its specific terminology, enhancing the clarity and usefulness of the transcription.

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